Last updated: November 2025

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At Talmida, we handle every order with care and integrity because this isn’t just merch — it’s ministry. Below you’ll find everything you need to know about how we ship, fulfill, and support your order.

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Processing Time

Most orders are processed within 3–5 business days (Monday–Friday). Because Talmida offers both handcrafted and print-on-demand products, your order may be fulfilled from more than one location:

• Print-on-demand items (apparel, mugs, totes, and select accessories) ship directly from our trusted print partners across the United States.

• Hand-packed items (devotionals, candles, pens, and bundles) ship from our Georgia studio.

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During launches, holidays, or special releases, processing may take a little longer. Thank you for your grace as each item is created and packed with purpose.

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Shipping

We currently ship within the United States. Once your order ships, you’ll receive a tracking email with details. Delivery usually takes 3–10 business days, depending on the product type, fulfillment location, and carrier.

Because items may ship from different locations, your order may arrive in multiple packages — but don’t worry, everything is tracked and on its way to you.

We partner with trusted carriers like USPS, UPS, and FedEx to help ensure safe delivery.

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Shipping Costs

We keep shipping simple and predictable:

• Flat-rate shipping: $8.50

• Each additional item: $2.50

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Since some items ship from our studio and others from our print partners, flat-rate shipping helps keep things fair and consistent for everyone.

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From time to time, we offer special shipping promotions. Stay tuned through email and social channels.

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Returns & Exchanges

We’re a small business, and each order is printed or prepared just for you. Because of this, we’re unable to accept returns or exchanges for any reason other than a damaged or incorrect item.

Please review product details, sizing charts, and descriptions before placing your order.

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If Something’s Wrong

If your order arrives damaged or incorrect, please contact us within 5 days of delivery so we can make it right.

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Email hello@talmida.com with:

• Your order number

• A clear photo of the damaged or incorrect item

• A brief note describing the issue

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Once verified, we’ll send a replacement or issue a refund to your original payment method.

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Please note:

• We cannot replace or refund items damaged during shipping (such as bent mailers or dented packaging). For carrier-caused damage, please document the issue and contact the carrier first. We’re happy to guide next steps if needed.

• We cannot offer returns or refunds for sizing, color preference, or buyer’s remorse.

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Cancellations

Because most products are printed, poured, or packed shortly after your order is placed, we’re unable to cancel orders once production has begun.

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If you need help right after checkout, email hello@talmida.com as quickly as possible — we’ll do our best to assist if your order has not yet entered production.

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Lost or Delayed Packages

We are not responsible for packages lost or delayed due to carrier issues, incorrect addresses, or weather-related delays. Once your order ships, tracking updates are managed by the carrier.

If your package appears lost, contact the carrier first with your tracking number, then reach out to us — we’ll help however we can.

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Questions or Help

We’re here to serve you with honesty and care.

For any shipping or return questions, email us anytime at hello@talmida.com.

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We handle every order with integrity and grace — because this isn’t just a shop, it’s ministry.